Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection.
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$0/mo.
July 7, 2025
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Intelligent returns process built to retain revenue
Create an AI-driven, automated returns portal built to personalize every return experience and turn more refunds into exchanges. Convert returns from a cost center to a profit driver.
1:1 exchange recommendations
Let an AI exchange agent analyze the customer, return reasons, and product offerings to deliver the right exchange at the right moment.
Automate return reviews
AI will review images, customer history, and your policy to recommend to manage or approve returns and recommend where to route returns based on product quality.
Deeper returns analytics
Talk to your returns data like you would an in-house analyst. Easily surface product-level and variant-level return trends to share across the organization to reduce return rates and better understand your customers.
Product-level insights
Analyze returns and claims in the same dashboard down to the product and variant level. Find return reason trends and solve common return issues faster than ever and update products to reduce returns with direct customer feedback.
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