About the App

Resolve brings AI-powered conversational commerce to your storefront. Instead of clicking through filters and categories, shoppers simply describe what they need in their own words — and Resolve helps them find it.

Built on your product catalog and powered by an internal ML stack, Resolve understands shopper intent, asks clarifying questions when needed, and surfaces relevant products in real time — all within a natural conversation.

Included with Resolve:

  • Natural-language product search, no navigation required

  • Conversational guidance for shoppers who aren't sure what they're looking for

  • Seamless in-conversation product cards with add-to-cart support

  • Built to reflect your store's own catalog and terminology

Available with Commend:

  • Compatible-product recommendations surfaced alongside search results

  • Frequently-bought-together suggestions

  • Smart alternatives when a shopper's first choice isn't quite right

Available with Guide:

  • Guided multi-product bundle building — for example, helping a shopper go from a fly rod to a matched reel, line, and tippet in one conversation

  • Step-by-step solution assembly instead of one-off product results

Pricing

Custom Pricing:

Custom pricing

Information

Last Updated:

September 29, 2026

Compatible with:

Unified BillingCatalystMulti StorefrontGroupSingle Click

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

Conversational product search

Conversational product search — shoppers describe needs in natural language; Resolve returns matching catalog products with reasoning

Product recommendation cards

Product recommendation cards — image, name, price, stock status rendered inline in chat

Add to cart from chat

Add to cart from chat — adds to the BigCommerce cart without leaving the page

Compatibility guidance

Compatibility guidance — answers whether products work together, and why

Merchant-controlled configuration

Merchant-controlled configuration — branding, welcome message, prompts, storefront type, and injection on/off from the admin screen

Customer Reviews

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