Who We Are and What We Do

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Burrow, Coldwater Creek, Francesca’s, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit www.bigcommerce.com.au or follow us on X and LinkedIn.

BigCommerce by the Numbers


Year Founded

Tens of Thousands


2020 IPO



Full-Time Employees


Agency and Technology Partners


Countries Served

We’re dedicated to our merchants, guided by our values and powered by our people. This is the driving force behind our success. It’s what has taken us from a 2-person startup to a global team of hundreds helping retailers make billions of dollars in sales.

For more insights, read our 2023 Annual Report.

Our Company Values

These are the core principles upon which BigCommerce was built, guiding what we do and how we do it. Each employee learns them, loves them and lives them. Our merchants benefit from them every time they use our product or get help from our Support team.

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Customers First

Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers.

Team on a Mission

BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition.

Think Big

Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our customers.

Act with Integrity

We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior.

Make a Difference Every Day

We constantly push ourselves to be our best. We focus on solutions and arrive every day inspired to make an impact through our talents, passion and hard work.

Inside BigCommerce

Our employees bring the BigCommerce mission to life by empowering a community of merchants to reach their fullest potential. We believe in the same unlimited potential for our employees.

At BigCommerce, employees own their personal development through hands-on experience, stepping up to new opportunities, and the chance to contribute on projects that are redefining the ecommerce industry.

Here’s what a day in the life of a BigCommerce employee looks like.


Join us. We're hiring.

If you’re looking for the challenge of an innovative company with the opportunity of a career-enhancing business and people-centered culture, this is the place for you.

Diversity & Inclusion

Our dedication to diversity and inclusion is grounded in the moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are.


Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with response and dignity and the expression of each individual's perspective, thoughts and ideas is encouraged.

Equal Opportunity

Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential.

Our Locations

We have modern offices around the world in many vibrant cities. Each has its own personality with smart, talented people who are dedicated to our customers and company success.


Austin, Texas / Four Points

Our headquarters is set amongst trees and nature trails in the beautiful hills of Austin. We're located only miles from the live music capital of Texas that is downtown and just a few minutes from the leisure and sporting fun of Lake Travis. The offices of Four Points is home to the BigCommerce Sales, Support, Operations, G&A Support, Marketing and Design teams.


San Francisco, California

Our San Francisco office is in the heart of the Financial District, close to a BART stop and surrounded by great coffee shops, restaurants and bars. Designed from the get-go to host Tech Talks, we frequently bring in industry leaders to discuss the latest trends in commerce technology.

Sydney, Australia

Sydney, Australia

Our Sydney office is situated in the CBD. It’s around the corner from Central Station, Chinatown and Darling Harbour, and a short stroll from great cafes, pubs, parks and restaurants. Our office reflects our innovative, unique, well-balanced and vibrant surroundings.

London, United Kingdom

London, United Kingdom

The BigCommerce London office is home to a thriving Sales, Marketing and Professional Services teams. It’s centrally located in the hustle and bustle of the city near the St. Paul’s Cathedral, London Bridge and the Tate Museum.

Kyiv, Ukraine

Kyiv, Ukraine

Our Kyiv site can be found in the Shevchenkivskyi district near one of the most beautiful historical areas, Podil, just off the Dnipro river. Close to the heart of the city, it is just a few minutes’ walk from parks, restaurants, cafes, and coffee shops as well as the metro line, Dorohozhychi.

Want to learn more about BigCommerce and our career opportunities?

Here at BigCommerce, we're interested in sharing who we are and the exciting plans we have for redefining the ecommerce industry. Join our BigNetwork to stay up to date on BigCommerce news, events, and potential career opportunities.