Extraordinary Culture

We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat!

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Our Company Values

Our company values guide on how we interact with each other, so we can Do Extraordinary in our work and our relationships with one another.

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Stronger Together

We unlock limitless possibilities by uniting diverse perspectives, thriving, creating, and innovating as one.

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Keep It Real, Always

We speak with honesty and heart—no egos, no silos—a community built on trust, respect, and authenticity.

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Own It to Win It

We take accountability, ground ourselves in data, and adapt to own results every step of the way.

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Customer Compass

Every decision we make is guided by how we can better empower and support our customers' success.

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Extraordinary Extras

An extraordinary team deserves extraordinary benefits. Our inclusive package focuses on physical, mental and emotional wellbeing; we want you to be living your best life every day, in every way.

Open vacation policy for salaried employees

15 days PTO plus paid sick time for hourly employees

Paid volunteer time

Paid parental leave and newborn child sick leave

Adoption assistance

Paid training and development time

Education reimbursement

Fully-stocked kitchens

Find your work-life balance

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Extraordinary Diversity

Here at BigCommerce, diversity is our undeniable strength. Diversity of people, background, and thought has helped us build a culture of openness, inclusivity, and truth. It’s authentic and meaningful to us as a community.

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