About the App

One loyalty balance for online and in-store sales

Reward your customers with points and referrals on BigCommerce, and at the ConnectPOS till.

Give every customer a single points balance, whether they buy on your BigCommerce store or in person with ConnectPOS. Set up your program from the BigCommerce control panel in a few minutes.

  • Launch a loyalty program fast, with a setup checklist that guides you step by step

  • A points widget that lives on your storefront and matches your brand

  • One balance for online and in-store purchases, with ConnectPOS

Start free with up to 200 orders earning points a month. Every plan includes all features, and paid plans only scale with your order volume.

Pricing

Upfront Fee:

$0

Recurring Fee:

$29/mo.

Information

Last Updated:

November 6, 2026

Compatible with:

Unified BillingGroupSingle Click

This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

Loyalty Points and Rewards

  • Earn points for purchases, joining the program and birthdays, with your choice of qualifying order statuses, rounding and expiry

  • Create unlimited rewards: amount off, percent off or free shipping, each with a points cost and an optional minimum order

  • Customers get a coupon code that works at BigCommerce checkout and at the ConnectPOS till

Referral Program

  • Members share a personal link; their friend gets a single-use discount

  • Members are rewarded when the friend places their first order

  • Built-in fraud guards: new customers only, block self-referral, block disposable emails, flag matching shipping addresses for review

In-Store with ConnectPOS

  • Customers earn and redeem points at the till

  • Connect the till in minutes with a connection ID and API key

  • Points earned in store trigger the same emails as online orders

Real-time Rewards Panel

  • A floating rewards button and panel on your storefront, with your program name, points label and accent color

  • Choose which tabs shoppers see: Earn, Activity and Refer

  • Optionally place the widget inside your theme, for example on the account page

Emails, Analytics and Member Management

  • Eight automatic emails, including welcome, points earned, birthday, points expiring and referral emails, sent from your own SMTP server

  • Track revenue from members, outstanding points and referral results by period and channel

  • Search, export and import members, including points from a previous program, and adjust any balance with a reason kept in the member’s history

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