Our pre-built widget is the perfect solution for allowing guest users to easily check the status of their orders. With just a few clicks, customers can quickly and easily find out where their order is and when it will arrive.
Getting started is easy. Once you install our app, the widget will be automatically added to your site. Just drag and drop it onto any page in Page Builder, save your changes, and you're ready to go!
Our widget is highly configurable and customizable. You can modify order status messages, error messages, and colors in the widget settings to match your brand's style. Plus, our messages support HTML tags, so you can even add links to your support page!
Our custom middleware uses BigCommerce's Management API to get order data by order number and compare it to the billing zip code provided by the customer. This ensures that your customers receive accurate and up-to-date information about their order status.
Rest assured that our app prioritizes customer privacy. We do not expose any personal details about your customers, only general information about their order.
Lastly, our API is available to you in case you want to develop a custom order status form. Visit our app homepage for documentation and more information on this feature.
With Order Status Widget, you can improve your customer experience and make it easier for guests to stay informed about their orders. Check out our video and screenshots to see how it works!
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