When your BigCommerce store is connected to your Keap app, your customer and order information will be synced to your CRM and marketing campaigns, which will trigger personalized, automated emails based on customer behavior — such as completed sales, requests for more information, or other engagement with your site or emails. Automating these messages will drastically reduce, or even erase, the need for manual follow-up.
Keap is the leader for sales and marketing automation, email marketing, and CRM software solutions for small businesses. On average, Keap customers see a 38% increase in leads and up to a 25% uptick in revenue—all while saving 7 hours of work per week by automating manual tasks. Learn more at Keap.com.
Keap enables you to automate your sales follow-up, and other time-intensive tasks needed to manage your business. When you pair your BigCommerce store with Keap, you'll have access to:
Sync customer, product and purchase data into a CRM equipped with marketing automation
Automatically trigger timely follow-up emails or sales tasks when a shopper completes a sale, or any other trackable action on your site
Send personalized communication based on user activity (email opens, clicks, form submissions, etc.)
Automate lead capture and follow-up
Run business on-the-go with mobile capabilities
When you automate your business processes, you'll free up time to focus on what's important.
The Keap integration is a web-based service and requires no software downloads or installations. The integration requires an active BigCommerce store and Keap app.
The integration handles the following for you, automatically:
Synchronizes BigCommerce products and orders to Keap
Synchronizes customer data to Keap
Applies product tags to each customer, allowing you to automate follow up sequences based on products purchased