WeSupply is your one-stop post-purchase CX automation platform, built for retail. Our solution enables retailers to reduce their customer support tickets with pre-purchase delivery prediction, automated shipping tracking, proactive notifications, and self-service returns.
With over 1000+ carrier integrations, we are committed to connecting you with the best last-mile couriers, freight services, and white-glove delivery providers.
You'll be able to increase your team's workload capacity by 20% by enabling customers to initiate returns, mitigate return shipping anxiety with proactive notifications, and cut down the number of support tickets.
You can increase profitability by up to 95% by promoting a culture of self-service, easily transforming product returns into profitable exchanges, and boosting sales with online store credit.
You'll be also able to gather all data into one platform to save up to 15 hours per week on support tickets and build a foundation that allows true data-driven decision-making.
Our platform in numbers: 23% reduction in customer service costs, 66% open rate for email notifications, 21% CTR for email notifications, and 32% increase in customer satisfaction.
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