- Start & Build
Product Overview
What you can do with BigCommerce.
Agentic Commerce
AI-powered solutions for growth.
Design Your Store
Build your store with or without code.
Apps & Integrations
Over 1,200 apps to help you grow.
Migrate to BigCommerce
Switch from Shopify, Woocommerce, Salesforce, Magento, and more.
- Launch Services
Overview
Chart your path to success with specialised services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimisation
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Connect BigCommerce to Your Entire Commerce Stack
Patchworks is the AI-native integration platform (iPaaS) built for retailers and brands. It connects BigCommerce to the rest of your business so data flows reliably between every system, without custom code or manual work.
Connect BigCommerce to your ERP, WMS, 3PL, PIM, OMS, marketplaces and accounting software
Choose from 500+ pre-built connectors, including NetSuite, Microsoft Dynamics, SAP, Sage, Brightpearl and Descartes Peoplevox
Build your own connections to any API with the no-code Connector Builder
Trusted by 1,700+ retail and DTC brands
Build and Fix Integrations with AI
AI Studio lets your team build and manage integrations in plain English, so new workflows go live in a fraction of the time.
Describe a workflow in plain English and AI builds a live process flow for you
Find and fix integration errors faster with AI help
Use AI agents to take care of repetitive integration tasks
Put AI Agents to Work on Your Operations with MCP
The Patchworks MCP Server lets AI assistants like Claude, ChatGPT and Gemini work with your live commerce data, so AI can take action instead of only giving you insights.
Ask questions about live orders, inventory, customers and fulfilment in plain English
Spot, triage and re-run failed orders and syncs, for example: "Show me last night's failed BigCommerce orders and explain why"
Set exactly which actions AI can take, with every action logged and alerts built in
Fully hosted, so there's no extra infrastructure to run
Automate Orders, Stock and Fulfilment
Real-time inventory sync across every channel to prevent overselling and keep stock levels accurate
Automated order routing to your ERP, WMS or 3PL for faster, error-free fulfilment
Keep product, pricing and customer data consistent across all your systems
Built to Scale Through Peak
Serverless infrastructure that handles high-volume spikes like Black Friday and Cyber Monday
Visual drag-and-drop process flows, data transformations and full monitoring and logging
ISO 27001 certified for enterprise-grade security
Pricing
Custom Pricing:
Contact us for pricing
Information
Last Updated:
September 30, 2026
Compatible with:
Multi StorefrontDocumentation:
Installation GuideUser GuideResources:
Terms of ServicePrivacy PolicyApp Features
Connect BigCommerce to Your Whole Commerce Stack
Connect BigCommerce to your ERP, WMS, 3PL, PIM, marketplaces and accounting software using 500+ pre-built connectors, or build your own with the no-code Connector Builder. With the Patchworks MCP Server, AI assistants like Claude, ChatGPT and Gemini can also work directly with your live orders, inventory and customer data.
Every system shares one accurate, real-time view of your business. That removes data silos and gives your team, and your AI, the full picture.
AI-Powered Automation
Automate orders, stock, product and customer data flows between systems. AI Studio lets you build new workflows in plain English, find and fix errors faster, and hand repetitive tasks to AI agents. Through MCP, your team can ask AI to spot, explain and re-run failed orders or syncs.
Manual data entry and errors go down, fulfilment gets faster, and new workflows go live in a fraction of the usual time. Your team is freed up for work that grows the business.
Built to Scale, Secure by Design
Serverless infrastructure handles rising order volumes, complex multi-system workflows and peak trading spikes like Black Friday and Cyber Monday. Full monitoring, logging and alerts keep everything visible, and ISO 27001 certification plus permission controls mean AI only takes the actions you approve.
You can grow into new channels, markets and systems without integration bottlenecks, and bring AI into your operations with full control.
Case Studies
How ISG Transformed Its BigCommerce Operations With Patchworks
ISG (The Industrial Service Group) is a leader in the United States of America in providing industrial solutions, offering a comprehensive range of products and services to businesses across multiple sectors. As its ecommerce operations expanded, ISG needed a robust, scalable infrastructure to ensure seamless connectivity between BigCommerce, NetSuite, and HubSpot.
To achieve this, ISG partnered with Codal, a trusted delivery partner known for their expertise in BigCommerce implementations and digital transformation. Codal worked alongside Patchworks to ensure a smooth, efficient integration, helping ISG automate key business processes while reducing complexity.
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