About the App

Signifyd solves the challenges that growing ecommerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

Signifyd's guaranteed fraud protection is supported by a full-service cloud platform that automates fraud prevention through real-time machine learning, allowing businesses to increase sales and open new markets while reducing risk.

When a customer places an order with your BigCommerce store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a 100% financial guarantee against fraudulent chargebacks so you can focus on growing your business with zero fraud liability.

We offer a 14-day free trial. Standard pricing: $1,500/month. All approved orders charged at .8% of the total order amount. Contact us to learn more about our custom Enterprise plans. EMEA or LATAM retailers, please contact us for custom pricing.

Signifyd's guaranteed fraud protection covers merchants against chargebacks associated with fraud or unauthorized charges. For more information on our chargeback coverage and criteria, check out the reimbursement policy on our site.

Benefits

Zero fraud liability

When we approve an order, we stake our name on it. Every Signifyd transaction is guaranteed to contribute to your bottom line, so you can maximize your revenue without the risk. If you receive a fraudulent chargeback, we pay you back within 48 hours including chargeback fees & shipping.

Ship more

With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline.

Automate your back office

Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically. Every decision comes with a beautiful report that includes a score and a detailed explanation.

Integrate in minutes

Signifyd sets up in minutes. Simply install the app, configure your settings and you'll instantly see orders coming in with full data enrichment.

thumbnail
thumbnail
thumbnail

Pricing

Custom Pricing:

Standard pricing: $1,500/month. All approved orders charged at .8% of the total order amount. Contact us for custom Enterprise plans.

App Details

Partner Tier:

Elite

Elite

Information

Last Updated:

May 3, 2024

Compatible with:

Documentation:

Installation GuideUser Guide
Contact Partner

Pricing

Custom Pricing:

Standard pricing: $1,500/month. All approved orders charged at .8% of the total order amount. Contact us for custom Enterprise plans.

App Details

Partner Tier:

Elite

Elite

Information

Last Updated:

May 3, 2024

Compatible with:

Documentation:

Installation GuideUser Guide
Contact Partner

App Features

Automatically send orders to Signifyd for fraud protection

When a customer places an order with your BigCommerce store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a a 100% financial guarantee against fraudulent chargebacks so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd's guarantee decision

Save time and resources by automating your back office based on Signifyd's decision. Easily configure workflows to automatically update the status of orders approved by Signifyd to "Awaiting Shipment" or "Awaiting Fulfillment", and "Declined" or "Manual Verification Required" for the ones that Signifyd has declined.

Quickly access the Signifyd Console From the BigCommerce Control Panel

Get quick access to the Signifyd Console directly from the BigCommerce Control Panel, where you can view the Signifyd fraud analysis, request a re-review, or submit an order for reimbursement.

Case Studies

Making online sales more profitable with Signifyd

As told to BigCommerce by Sarah Hoffman, Online Sales Director.com, precision-camera.com

The Signifyd integration has given us peace of mind time and time again because it keeps us, and our customers, protected.

If an order comes back as fraudulent, we're fully covered in a chargeback—which means we don't lose our product and the money we put into it. It's like having a security blanket.

This helps keeps our online store profitable.

Read their story

More orders without fear of fraud

As told by Ken Harrison, Owner of Enjuku Racing Parts, "With Signifyd, we have a partner who only earns their fee when they approve our orders. And if they're wrong, and we get a chargeback, Signifyd pays us in full. No more loss, no more surprises. They've got our back, and they understand how to support our business. Just like we understand our customers."

Read their story

Customer Reviews

4.10 out of 5 stars with 50 reviews

Customers who installed this app also installed

Build your online store with BigCommerce

Start your trial today