About the App

TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth.

The platform enables brands to create experiences that encourage participation, strengthen relationships, and reward meaningful consumer interactions. By bringing together loyalty programs, fan communities, gamification, and consumer-generated content, TrueLoyal helps brands engage their audiences in ways that go beyond simple transactions.

TrueLoyal connects these experiences across digital and offline touchpoints. With receipt scanning technology, brands can capture both in-store and online activity to better understand how consumers interact with their brand.

By connecting engagement across these experiences, brands can encourage repeat purchase, influence key behaviors, and deepen relationships with their most engaged consumers.

Key capabilities

• Flexible loyalty programs that reward purchases and participation • Fan communities and gamification that encourage ongoing engagement • Consumer-generated content that supports advocacy experiences • Receipt scanning that connects in-store purchases with digital engagement

Pricing

Custom Pricing:

Contact us for Pricing

Information

Last Updated:

March 13, 2026

Compatible with:

GroupSingle Click

This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.

Documentation:

Installation Guide

Resources:

Terms of ServicePrivacy Policy
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App Features

TrueLoyal

Loyalty Program Management Design and manage loyalty programs that encourage and reward purchases, engagement, and meaningful consumer behaviors.

Fan Communities & Participation Create community-driven experiences that encourage ongoing participation and deeper brand connection.

Gamification Experiences Motivate consumer actions through challenges, milestones, promotions, and interactive engagement mechanics.

Consumer-Generated Content (UGC) Incorporate authentic customer content into loyalty and advocacy experiences that build trust and influence.

Online & Offline Activity Capture Receipt scanning technology enables brands to capture in-store purchases and connect them with digital engagement and loyalty activity.

Case Studies

The Catholic Company- 13.2% Incremental Revenues with a Rewards Program

About The Catholic Company-

  • The Catholic Company is world's largest online and catalog retailer of high-quality Catholic books and gifts at affordable prices.

Results with TrueLoyal :

  • 13.2% incremental revenue.

  • 90% of the customers who claimed their rewards made repeat purchase.

  • It also helped The Catholic Company re-align its marketing strategy to-

    • Improve customer retention and engage with their loyal customers.

    • Amp up their email marketing strategy and achieve higher engagement with 46% open rate and 14% click rate.

Read their story

FSAStore.com - Increasing Customer Lifetime Value by 22% with a Rewards Program

About FSAstore.com-

  • FSAstore.com is both the largest online marketplace for guaranteed FSA-eligible products.

Results with TrueLoyal :

  • 22% Increase in Customer Lifetime Value.

  • 46% Increase in website purchases.

  • More than 1 Million members enrolled in the rewards program.

Read their story

Customer Reviews

4.80 out of 5 stars with 20 reviews

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