Dotdigital (formerly dotmailer) enables brands to engage subscribers and customers and drive record ROI across email, SMS, social, push notifications, and even live chat.
Get started with ecommerce essentials in no time
The out-of-the-box BigCommerce integration lets you sync across your store data, map your customer data, and trigger omnichannel marketing programs based on store-based events.
Sync your store data and supercharge your marketing
Sync contact and subscriber data to grow your addressable audience and build out like-minded segments for retargeting.
Sync your order data and make the most of Commerce Intelligence: customer reporting, retail reporting and RFM-personas make light work of otherwise complex tasks.
Sync your product catalog(s) to Engagement Cloud to retarget high-intent actions with abandoned cart and AI-powered product recommendations.
Craft customer journeys that convert
Use our drag & drop automation builder to craft omnichannel marketing programs. 30+ automation templates make the setting up of key programs (welcome, nurture, and more) a breeze. You can also apply dynamic content, advanced personalization, and advanced decision logic. We believe automation and personalisation can go hand-in-hand.
Nurturing customers after they've purchased is equally as important. Send your transactional email marketing through Engagement Cloud for better reporting and a consistent customer experience with your brand.
Start simple and scale at your own pace. Whether you manage a growing team, or are expanding internationally and require multi-catalog/currency support, Engagement Cloud offers the tools that will meet your requirements now and in the future.
Create meaningful experiences that delight your customers wherever they are. Take advantage of our omnichannel functionality with email, SMS, push notifications, social, web, and more!
Segmentation & Personalization
Reach the right people and create experiences that resonate. Draw from customer data to create a unique message for every single client or prospect.
Impressive designs without the need to code
Creating, testing and sending beautiful campaigns has never been quicker or easier. Our EasyEditor puts you right in the designer's seat.
Empower your team to work more efficiently with dotdigital Engagement Cloud's marketing automation tools. Automate key customer touchpoints with welcome, event, and re-engagement programs using our 30+ ready-to-go automation templates.
Get started with ecommerce marketing essentials in no time
Always keep an eye on your key success metrics with retail and customer dashboards
Watch your customers move from one-time buyers to brand champions and craft campaigns that convert with pre-built commerce personas.
Increase your ROI dramatically with AI-powered product recommendations. Use in your automated marketing programs to always offer the most relevant options.
Set up triggered abandoned cart campaigns in just a few clicks